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DIAGNOSTIC MESS. DESC 4/198 22-CRA 119 1170/1 Uen A | |
Copyright
© Copyright Ericsson AB 2009. All rights reserved.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document.
Trademark List
| SmartEdge | is a registered trademark of Telefonaktiebolaget L M Ericsson. |
This document provides descriptions and recommended actions for CSM log messages in alphabetical UID order.
| Message | Error %d changing admin state of card in slot %d from %s to %s failed [%s] | |
| Description | The system failed to change the admin state of the card. | |
| Severity | LOG_ERR | |
| Action | Enter the show log, show config card, show ha, and show chassis commands, save the output, and contact customer support. | |
| Arg #1 | error number returned by ALAPI (for internal use only) | |
| Arg #2 | slot number | |
| Arg #3 | current admin state of card | |
| Arg #4 | new state | |
| Arg #5 | for internal use only | |
| Replaces | Change admin state for slot %d from %s to %s failed at admin layer! Error #: %d | |
| Message | Error %d deleting card in slot %d [%s] | |
| Description | The system failed to delete the card in the specified slot. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | internal error number | |
| Arg #2 | slot | |
| Arg #3 | for internal use only | |
| Replaces | Error %d deleting card in slot %d | |
| Message | Unable to delete card config in slot %d prior to FPGA upgrade [%s] | |
| Description | The system failed to delete the card configuration prior to upgrading the FPGA software for the specified slot. | |
| Severity | LOG_ERR | |
| Action | None. The system ignores this error and proceeds with the upgrade. | |
| Arg #1 | slot number | |
| Arg #2 | for internal use only | |
| Replaces | Unable to delete card config in slot %d prior to FPGA upgrade | |
| Message | Found card type %s on slot %d while setting new service [%s] | |
| Description | The system found a card of other than the ASE type in the specified slot when setting a new service. | |
| Severity | LOG_ERR | |
| Action | Enter the show log, show chassis, show
ha, and show config card commands and save the output. Install an ASE card in the slot and retry setting the new service. If the problem persists, contact customer support. | |
| Arg #1 | card type | |
| Arg #2 | slot number | |
| Arg #3 | for internal use only | |
| Replaces | Error finding card for slot %d when setting admin state | |
| Message | Error: %s [%s] | |
| Description | Internal card error. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | param will help to diagnose the error | |
| Arg #2 | for internal use only | |
| Replaces | ERROR: No more cards to power down! Chassis
will overheat Internal error: invalid card admin state! NULL pointer received Cannot do ppa upgrade since no card inserted in slot %d | |
| Message | Error getting card in slot %d [%s] | |
| Description | The system failed to retrieve the card information for the specified slot. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | slot | |
| Arg #2 | for internal use only | |
| Replaces | error getting card in slot %d | |
| Message | Unable to retrieve %s mic type for %s card [%s] | |
| Description | The system failed to retrieve the MIC type for the specified card. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | mic type | |
| Arg #2 | card type | |
| Arg #3 | for internal use only | |
| Replaces | Unable to retrieve configured mic types
for %s card Cannot retrieve installed mic types for %s card | |
| Message | Error %d init hardware when inserting card %s in slot %d [%s] | |
| Description | The system failed to initialize the card in the specified slot. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | internal error number | |
| Arg #2 | card type | |
| Arg #3 | slot | |
| Arg #4 | for internal use only | |
| Replaces | error %d init hardware when insert card %s in slot %d | |
| Message | Increased Power Available in Power-Zone %d [%s] | |
| Description | Increased power is available in the specified power zone. | |
| Severity | LOG_ERR | |
| Action | This is for information only, no action is required. | |
| Arg #1 | power zone id | |
| Arg #2 | for internal use only | |
| Replaces | Increased Power Available in Power-Zone %d | |
| Message | Error %d initializing card %s in slot %d [%s] | |
| Description | The system failed to initialize the card. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | internal error number | |
| Arg #2 | card type | |
| Arg #3 | slot | |
| Arg #4 | for internal use only | |
| Replaces | error %d initialize card %s in slot %d | |
| Message | %s failed for slot %d, mic_id %d. Wrong class ID %d [%s] | |
| Description | The MIC type operation failed for the specified slot, MIC, and class ID. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | name of failed function | |
| Arg #2 | slot | |
| Arg #3 | mic id | |
| Arg #4 | class id | |
| Arg #5 | for internal use only | |
| Replaces | %s failed for slot %d, mic_id %d. Wrong class ID %d\n | |
| Message | Attempting to configure invalid rate-limit type %d [%s] | |
| Description | The system failed to configure an unknown rate-limit type. | |
| Severity | LOG_ERR | |
| Action | This is an internal error. Enter the show log command, save the output, and contact customer support. | |
| Arg #1 | rate limit type | |
| Arg #2 | for internal use only | |
| Replaces | attempting to configure invalid rate-limit type (%d) | |
| Message | Invalid slot %d [%s] | |
| Description | An invalid slot number was used when inserting a card. | |
| Severity | LOG_ERR | |
| Action | Enter the show chassis command, save the output, and contact customer support. | |
| Arg #1 | slot | |
| Arg #2 | for internal use only | |
| Replaces | INVALID slot %d | |
| Message | Invalid slot %d or %s %d [%s] | |
| Description | An invalid slot or wrong MIC or ASP ID was used. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | slot | |
| Arg #2 | MIC/ASP | |
| Arg #3 | Id | |
| Arg #4 | for internal use only | |
| Replaces | Invalid slot %d or ASP %d Invalid slot %d or mic %d | |
| Message | Card mismatch in slot %d: configured card %s, inserted card %s [%s] | |
| Description | You inserted a card of a type that does not match the configured card. | |
| Severity | LOG_ERR | |
| Action | Change the card configuration to match the inserted type or insert a card to match the configuration. | |
| Arg #1 | slot | |
| Arg #2 | configured card type | |
| Arg #3 | inserted card type | |
| Arg #4 | for internal use only | |
| Replaces | card mismatch in slot %d: configured card %s, inserted card %s | |
| Message | Card in slot %d is not ASE card [%s] | |
| Description | The card in the specified slot is not an ASE card. | |
| Severity | LOG_ERR | |
| Action | If the card in the slot is not an ASE card, install one. Otherwise,if it is an ASE card, enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | slot | |
| Arg #2 | for internal use only | |
| Replaces | Card in slot %d is not an ASE card | |
| Message | Error finding card for slot %d %s [%s] | |
| Description | The system failed to change the state of the card because the card information could not be obtained for the given slot. | |
| Severity | LOG_ERR | |
| Action | Enter the show ha, show chassis, and show
config commands and save the output. Insert a spare card and repeat
the operation. If the problem persists, contact customer support. | |
| Arg #1 | slot number | |
| Arg #2 | for internal use only | |
| Replaces | Error finding card for slot %d when setting
admin state Cannot find card %d in CSM. Error finding card for slot %d while setting new service | |
| Message | Too many ports %d on slot %d [%s] | |
| Description | There are too many ports on the specified slot. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | number of ports | |
| Arg #2 | slot | |
| Arg #3 | for internal use only | |
| Replaces | too many ports %d on slot %d | |
| Message | Cannot do ppa upgrade since no card inserted in slot %d [%s] | |
| Description | The system failed to upgrade the PPA because no card is inserted in the specified slot. | |
| Severity | LOG_ERR | |
| Action | Insert the appropriate card in the slot and then retry the upgrade. | |
| Arg #1 | slot number | |
| Arg #2 | for internal use only | |
| Message | Unable to process card ready for slot %d [%s] | |
| Description | The system failed to set the admin state as READY. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | slot number | |
| Arg #2 | for internal use only | |
| Replaces | Unable to process card ready for slot %d | |
| Message | Power Capacity Exceeded in Power-Zone %d [%s] | |
| Description | No more amps are available in the power zone. | |
| Severity | LOG_ERR | |
| Action | None. | |
| Arg #1 | power zone | |
| Arg #2 | for internal use only | |
| Replaces | Power Capacity Exceeded in Power-Zone %d | |
| Message | Error removing card %s in slot %d [%s] | |
| Description | The system failed to remove the card in the specified slot. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | card type | |
| Arg #2 | slot | |
| Arg #3 | for internal use only | |
| Replaces | error removing card %s in slot %d | |
| Message | Error %d sending card %s for %s on slot %d [%s] | |
| Description | The system failed to send the card state to the ISM. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | internal error number | |
| Arg #2 | card state | |
| Arg #3 | slot | |
| Arg #4 | for internal use only | |
| Replaces | Error %d sending card not ready for slot
%d Error %d sending card ready for %s on slot %d | |
| Message | Card in slot %d does not support SSE disks [%s] | |
| Description | This card does not support SSE disks. | |
| Severity | LOG_ERR | |
| Action | Check the installed card in the specified
slot by entering the show chassis command. Insert and configure a card that supports the disk and then repeat the operation. | |
| Arg #1 | slot | |
| Arg #2 | for internal use only | |
| Message | Error unknown %s card %s in slot %d [%s] | |
| Description | The system found a card type different than expected during card initialization. | |
| Severity | LOG_ERR | |
| Action | Enter the show ha, show chassis, show config, and show log commands, save the output, and contact customer support. | |
| Arg #1 | expected card type | |
| Arg #2 | real card type | |
| Arg #3 | slot number | |
| Arg #4 | for internal use only | |
| Replaces | Error unknown CHOC card %s in slot %d\n Error unknown ATM DS3 card %s in slot %d\n Error unknown E1 card %s in slot %d\n Error unknown E3 card %s in slot %d\n Error unknown STM1 card %s in slot %d\n Error unknown ATM card %s in slot %d\n Error unknown CHOC card %s in slot %d\n Error unknown OCn card %s in slot %d\n | |
| Message | Unrecognized ASP ID %d [%s] | |
| Description | The system found an unknown ASP ID. | |
| Severity | LOG_ERR | |
| Action | Enter the show system alarm all and show log commands, save the output, and contact customer support. | |
| Arg #1 | wrong ASP id | |
| Arg #2 | for internal use only | |
| Replaces | Unrecognized ASP ID %d | |
| Message | Card %s in slot %d is not up [%s] | |
| Description | The system failed to perform the current operation because the card was not up. | |
| Severity | LOG_ERR | |
| Action | Check the initialized flag in the output
of the show chassis command. Try to bring up the card by entering the shutdown and no shutdown commands. Look for clues to the failure in the log message for this event. | |
| Arg #1 | card type | |
| Arg #2 | slot | |
| Arg #3 | for internal use only | |
| Message | Invalid channel %d on port %s [%s] | |
| Description | The channel number is not in the valid range. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | channel number | |
| Arg #2 | port type | |
| Arg #3 | for internal use only | |
| Replaces | invalid channel %d on port %s invalid channel %s on port %s | |
| Message | Disk %d in slot %d is not ready [%s] | |
| Description | The disk in the specified slot is not ready. | |
| Severity | LOG_ERR | |
| Action | Enter the show disk command and look for SSE- and disk-related alarms in the output. | |
| Arg #1 | disk number | |
| Arg #2 | slot | |
| Arg #3 | for internal use only | |
| Message | Internal Error: %s [%s] | |
| Description | An internal error occurred in the CSM module. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | details of error. This will help the customer support to diagnose the failure. | |
| Arg #2 | for internal use only | |
| Replaces | csm_card_ase_cast() returned NULL\n CSM couldn't attach to DDL metadata\n Failed to register the sync checkpoint\n Can't dequeue from ism tx queue Can't dequeue from event queue Cannot dequeue from asm tx queue Can't get mgmt port info from the kernel Failed to locate Platform\n PC Notify returned bad EPNAME - Wrong name (%s)\n IPC Lookup failed for SARC Agent\n IPC Lookup failed for SARC Agent\n csm_platform_getself() returned NULL\n invalid card in slot %d\n unknown platform type %x\n Failed to locate Platform\n cdl_get_log() returns NULL pointer (cdl_test_req), POD data retrieval aborted syscall(SYS_getparam, diag_mode, ...) failed.\n syscall(SYS_getdiaginfo, 1, ...) failed.\n syscall(SYS_getdiaginfo, 3, ...) failed.\n syscall(SYS_getdiaginfo, 5, ...) failed.\n syscall(SYS_getdiaginfo, 7, ...) failed.\n syscall(SYS_getdiaginfo, 9, ...) failed.\n | |
| Message | Internal Error: %s [verbose param1=%d] [%s] | |
| Description | An internal error occurred in the CSM module. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | details of error | |
| Arg #2 | verbose param will help to diagnose the error | |
| Arg #3 | for internal use only | |
| Replaces | Thread Problem error %d\n invalid slot %d\n Invalid XCRP operation %ld Unknown timer type (%d) expired Thread Problem error %d\n Error %d initializing ftimer Error %d creating ftimer for link dampening Invalid chassis type %d retrieved - revert to default SE800 | |
| Message | Internal Error: %s [verbose param1=%s] [%s] | |
| Description | An internal error occurred in the CSM module. | |
| Severity | LOG_ERR | |
| Action | Enter the show tech-support command, save the output, and contact customer support. | |
| Arg #1 | details of error | |
| Arg #2 | verbose param will help to diagnose the error | |
| Arg #3 | for internal use only | |
| Replaces | trylock, skip:%s dampening worker trylock, skip:%s LCADDSLOT %d: %s LCDELSLOT %d: %s LCUPSLOT %d: %s LCDOWNSLOT %d: %s LCDEFAULTSLOT %d: %s LCGETDEFAULTSLOT : %s LCDEFAULTSLOT %d: %s LCIPCTYPE %s %d: %s Cound not open socket, %s\nl could not create socket %s octl fails %s", strerror(errno) can't open socket to kernel: %s ioctl get flags of %s failed: %s ioctl set flags of %s failed: %s | |
| Message | Error allocating %s for %s [%s] | |
| Description | The system failed to allocate resources in CSM operations. This message occurs if resource allocation fails or there is insufficient memory to allocate the resources. | |
| Severity | LOG_ERR | |
| Action | Check for low memory conditions by entering the show memory command. Save the command output and log files and contact customer support. | |
| Arg #1 | resource name | |
| Arg #2 | operation which requires the resource | |
| Arg #3 | for internal use only | |
| Replaces | Failed to allocate memory in CSM. Error allocating ds1 structure for %s Error allocating ds0 structure for %s No memory: can't allocate buffer to enqueue to ism unable to allocate memory for port download no memory platform_create_card, no memory Can't allocate buffer to send card gen msg Can't allocate memory for card No memory for timer head, no timer actions No memory for recv message | |
| Message | %s MIC %d type %s in slot %d | |
| Description | The MIC type in the specified slot is of an unsupported type. | |
| Severity | LOG_INFO | |
| Action | None. This is for information only. | |
| Arg #1 | error type i.e. invalid/unsupported | |
| Arg #2 | MIC id | |
| Arg #3 | MIC type | |
| Arg #4 | slot | |
| Replaces | Invalid MIC %d for slot %d mismatch: MIC number %d %s inserted in slot %d MIC %d type %s unsupported on slot %d | |
| Message | Partition %s on disk %d in slot %d does not exist [%s] | |
| Description | The partition does not exist in the specified disk. | |
| Severity | LOG_ERR | |
| Action | Verify the partition name in the output of the show sse partition command. Repeat the operation with the legitimate partition name. | |
| Arg #1 | partition name | |
| Arg #2 | disk number | |
| Arg #3 | slot | |
| Arg #4 | for internal use only | |