DIAGNOSTIC MESS. DESC     4/198 22-CRA 119 1170/1 Uen A    

CSM Module 

Log Messages Guide

© Copyright Ericsson AB 2009. All rights reserved.

Disclaimer

No part of this document may be reproduced in any form without the written permission of the copyright owner. The contents of this document are subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document.

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SmartEdge is a registered trademark of Telefonaktiebolaget L M Ericsson.

Contents

1Introduction
1.1EVNT_CSM_CARD_CHGSTATE
1.2EVNT_CSM_CARD_DEL
1.3EVNT_CSM_CARD_DELCFG
1.4EVNT_CSM_CARD_FOUND
1.5EVNT_CSM_CARD_GEN
1.6EVNT_CSM_CARD_GET
1.7EVNT_CSM_CARD_GET_MICTY
1.8EVNT_CSM_CARD_HWINIT
1.9EVNT_CSM_CARD_INCRPWR
1.10EVNT_CSM_CARD_INIT
1.11EVNT_CSM_CARD_INVCLASS
1.12EVNT_CSM_CARD_INVRATELIM
1.13EVNT_CSM_CARD_INVSLOT1
1.14EVNT_CSM_CARD_INVSLOT2
1.15EVNT_CSM_CARD_MISMTCH
1.16EVNT_CSM_CARD_NOT_ASE
1.17EVNT_CSM_CARD_NOTFOUND
1.18EVNT_CSM_CARD_NUMPORTS
1.19EVNT_CSM_CARD_PPAUPG
1.20EVNT_CSM_CARD_PROC
1.21EVNT_CSM_CARD_PWREXCD
1.22EVNT_CSM_CARD_REM
1.23EVNT_CSM_CARD_SEND
1.24EVNT_CSM_CARD_SSE
1.25EVNT_CSM_CARD_UNKNWN
1.26EVNT_CSM_CARD_UNRCG_ASP
1.27EVNT_CSM_CARD_UP
1.28EVNT_CSM_CHANNEL_INV
1.29EVNT_CSM_DISK_READY
1.30EVNT_CSM_GEN_INTRNL
1.31EVNT_CSM_GEN_INTRNL1
1.32EVNT_CSM_GEN_INTRNL2
1.33EVNT_CSM_MEM_ALLOC
1.34EVNT_CSM_MIC_INVALID
1.35EVNT_CSM_PRTN_EXST


1   Introduction

This document provides descriptions and recommended actions for CSM log messages in alphabetical UID order.

1.1   EVNT_CSM_CARD_CHGSTATE

Message Error %d changing admin state of card in slot %d from %s to %s failed [%s]
Description The system failed to change the admin state of the card.
Severity LOG_ERR
Action Enter the show log, show config card, show ha, and show chassis commands, save the output, and contact customer support.
Arg #1 error number returned by ALAPI (for internal use only)
Arg #2 slot number
Arg #3 current admin state of card
Arg #4 new state
Arg #5 for internal use only
Replaces Change admin state for slot %d from %s to %s failed at admin layer! Error #: %d

1.2   EVNT_CSM_CARD_DEL

Message Error %d deleting card in slot %d [%s]
Description The system failed to delete the card in the specified slot.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 internal error number
Arg #2 slot
Arg #3 for internal use only
Replaces Error %d deleting card in slot %d

1.3   EVNT_CSM_CARD_DELCFG

Message Unable to delete card config in slot %d prior to FPGA upgrade [%s]
Description The system failed to delete the card configuration prior to upgrading the FPGA software for the specified slot.
Severity LOG_ERR
Action None. The system ignores this error and proceeds with the upgrade.
Arg #1 slot number
Arg #2 for internal use only
Replaces Unable to delete card config in slot %d prior to FPGA upgrade

1.4   EVNT_CSM_CARD_FOUND

Message Found card type %s on slot %d while setting new service [%s]
Description The system found a card of other than the ASE type in the specified slot when setting a new service.
Severity LOG_ERR
Action Enter the show log, show chassis, show ha, and show config card commands and save the output.

Install an ASE card in the slot and retry setting the new service.

If the problem persists, contact customer support.

Arg #1 card type
Arg #2 slot number
Arg #3 for internal use only
Replaces Error finding card for slot %d when setting admin state

1.5   EVNT_CSM_CARD_GEN

Message Error: %s [%s]
Description Internal card error.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 param will help to diagnose the error
Arg #2 for internal use only
Replaces ERROR: No more cards to power down! Chassis will overheat

Internal error: invalid card admin state!

NULL pointer received

Cannot do ppa upgrade since no card inserted in slot %d

1.6   EVNT_CSM_CARD_GET

Message Error getting card in slot %d [%s]
Description The system failed to retrieve the card information for the specified slot.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 slot
Arg #2 for internal use only
Replaces error getting card in slot %d

1.7   EVNT_CSM_CARD_GET_MICTY

Message Unable to retrieve %s mic type for %s card [%s]
Description The system failed to retrieve the MIC type for the specified card.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 mic type
Arg #2 card type
Arg #3 for internal use only
Replaces Unable to retrieve configured mic types for %s card

Cannot retrieve installed mic types for %s card

1.8   EVNT_CSM_CARD_HWINIT

Message Error %d init hardware when inserting card %s in slot %d [%s]
Description The system failed to initialize the card in the specified slot.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 internal error number
Arg #2 card type
Arg #3 slot
Arg #4 for internal use only
Replaces error %d init hardware when insert card %s in slot %d

1.9   EVNT_CSM_CARD_INCRPWR

Message Increased Power Available in Power-Zone %d [%s]
Description Increased power is available in the specified power zone.
Severity LOG_ERR
Action This is for information only, no action is required.
Arg #1 power zone id
Arg #2 for internal use only
Replaces Increased Power Available in Power-Zone %d

1.10   EVNT_CSM_CARD_INIT

Message Error %d initializing card %s in slot %d [%s]
Description The system failed to initialize the card.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 internal error number
Arg #2 card type
Arg #3 slot
Arg #4 for internal use only
Replaces error %d initialize card %s in slot %d

1.11   EVNT_CSM_CARD_INVCLASS

Message %s failed for slot %d, mic_id %d. Wrong class ID %d [%s]
Description The MIC type operation failed for the specified slot, MIC, and class ID.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 name of failed function
Arg #2 slot
Arg #3 mic id
Arg #4 class id
Arg #5 for internal use only
Replaces %s failed for slot %d, mic_id %d. Wrong class ID %d\n

1.12   EVNT_CSM_CARD_INVRATELIM

Message Attempting to configure invalid rate-limit type %d [%s]
Description The system failed to configure an unknown rate-limit type.
Severity LOG_ERR
Action This is an internal error. Enter the show log command, save the output, and contact customer support.
Arg #1 rate limit type
Arg #2 for internal use only
Replaces attempting to configure invalid rate-limit type (%d)

1.13   EVNT_CSM_CARD_INVSLOT1

Message Invalid slot %d [%s]
Description An invalid slot number was used when inserting a card.
Severity LOG_ERR
Action Enter the show chassis command, save the output, and contact customer support.
Arg #1 slot
Arg #2 for internal use only
Replaces INVALID slot %d

1.14   EVNT_CSM_CARD_INVSLOT2

Message Invalid slot %d or %s %d [%s]
Description An invalid slot or wrong MIC or ASP ID was used.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 slot
Arg #2 MIC/ASP
Arg #3 Id
Arg #4 for internal use only
Replaces Invalid slot %d or ASP %d

Invalid slot %d or mic %d

1.15   EVNT_CSM_CARD_MISMTCH

Message Card mismatch in slot %d: configured card %s, inserted card %s [%s]
Description You inserted a card of a type that does not match the configured card.
Severity LOG_ERR
Action Change the card configuration to match the inserted type or insert a card to match the configuration.
Arg #1 slot
Arg #2 configured card type
Arg #3 inserted card type
Arg #4 for internal use only
Replaces card mismatch in slot %d: configured card %s, inserted card %s

1.16   EVNT_CSM_CARD_NOT_ASE

Message Card in slot %d is not ASE card [%s]
Description The card in the specified slot is not an ASE card.
Severity LOG_ERR
Action If the card in the slot is not an ASE card, install one. Otherwise,if it is an ASE card, enter the show tech-support command, save the output, and contact customer support.
Arg #1 slot
Arg #2 for internal use only
Replaces Card in slot %d is not an ASE card

1.17   EVNT_CSM_CARD_NOTFOUND

Message Error finding card for slot %d %s [%s]
Description The system failed to change the state of the card because the card information could not be obtained for the given slot.
Severity LOG_ERR
Action Enter the show ha, show chassis, and show config commands and save the output. Insert a spare card and repeat the operation.

If the problem persists, contact customer support.

Arg #1 slot number
Arg #2 for internal use only
Replaces Error finding card for slot %d when setting admin state

Cannot find card %d in CSM.

Error finding card for slot %d while setting new service

1.18   EVNT_CSM_CARD_NUMPORTS

Message Too many ports %d on slot %d [%s]
Description There are too many ports on the specified slot.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 number of ports
Arg #2 slot
Arg #3 for internal use only
Replaces too many ports %d on slot %d

1.19   EVNT_CSM_CARD_PPAUPG

Message Cannot do ppa upgrade since no card inserted in slot %d [%s]
Description The system failed to upgrade the PPA because no card is inserted in the specified slot.
Severity LOG_ERR
Action Insert the appropriate card in the slot and then retry the upgrade.
Arg #1 slot number
Arg #2 for internal use only

1.20   EVNT_CSM_CARD_PROC

Message Unable to process card ready for slot %d [%s]
Description The system failed to set the admin state as READY.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 slot number
Arg #2 for internal use only
Replaces Unable to process card ready for slot %d

1.21   EVNT_CSM_CARD_PWREXCD

Message Power Capacity Exceeded in Power-Zone %d [%s]
Description No more amps are available in the power zone.
Severity LOG_ERR
Action None.
Arg #1 power zone
Arg #2 for internal use only
Replaces Power Capacity Exceeded in Power-Zone %d

1.22   EVNT_CSM_CARD_REM

Message Error removing card %s in slot %d [%s]
Description The system failed to remove the card in the specified slot.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 card type
Arg #2 slot
Arg #3 for internal use only
Replaces error removing card %s in slot %d

1.23   EVNT_CSM_CARD_SEND

Message Error %d sending card %s for %s on slot %d [%s]
Description The system failed to send the card state to the ISM.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 internal error number
Arg #2 card state
Arg #3 slot
Arg #4 for internal use only
Replaces Error %d sending card not ready for slot %d

Error %d sending card ready for %s on slot %d

1.24   EVNT_CSM_CARD_SSE

Message Card in slot %d does not support SSE disks [%s]
Description This card does not support SSE disks.
Severity LOG_ERR
Action Check the installed card in the specified slot by entering the show chassis command.

Insert and configure a card that supports the disk and then repeat the operation.

Arg #1 slot
Arg #2 for internal use only

1.25   EVNT_CSM_CARD_UNKNWN

Message Error unknown %s card %s in slot %d [%s]
Description The system found a card type different than expected during card initialization.
Severity LOG_ERR
Action Enter the show ha, show chassis, show config, and show log commands, save the output, and contact customer support.
Arg #1 expected card type
Arg #2 real card type
Arg #3 slot number
Arg #4 for internal use only
Replaces Error unknown CHOC card %s in slot %d\n

Error unknown ATM DS3 card %s in slot %d\n

Error unknown E1 card %s in slot %d\n

Error unknown E3 card %s in slot %d\n

Error unknown STM1 card %s in slot %d\n

Error unknown ATM card %s in slot %d\n

Error unknown CHOC card %s in slot %d\n

Error unknown OCn card %s in slot %d\n

1.26   EVNT_CSM_CARD_UNRCG_ASP

Message Unrecognized ASP ID %d [%s]
Description The system found an unknown ASP ID.
Severity LOG_ERR
Action Enter the show system alarm all and show log commands, save the output, and contact customer support.
Arg #1 wrong ASP id
Arg #2 for internal use only
Replaces Unrecognized ASP ID %d

1.27   EVNT_CSM_CARD_UP

Message Card %s in slot %d is not up [%s]
Description The system failed to perform the current operation because the card was not up.
Severity LOG_ERR
Action Check the initialized flag in the output of the show chassis command.

Try to bring up the card by entering the shutdown and no shutdown commands.

Look for clues to the failure in the log message for this event.

Arg #1 card type
Arg #2 slot
Arg #3 for internal use only

1.28   EVNT_CSM_CHANNEL_INV

Message Invalid channel %d on port %s [%s]
Description The channel number is not in the valid range.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 channel number
Arg #2 port type
Arg #3 for internal use only
Replaces invalid channel %d on port %s

invalid channel %s on port %s

1.29   EVNT_CSM_DISK_READY

Message Disk %d in slot %d is not ready [%s]
Description The disk in the specified slot is not ready.
Severity LOG_ERR
Action Enter the show disk command and look for SSE- and disk-related alarms in the output.
Arg #1 disk number
Arg #2 slot
Arg #3 for internal use only

1.30   EVNT_CSM_GEN_INTRNL

Message Internal Error: %s [%s]
Description An internal error occurred in the CSM module.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 details of error. This will help the customer support to diagnose the failure.
Arg #2 for internal use only
Replaces csm_card_ase_cast() returned NULL\n

CSM couldn't attach to DDL metadata\n

Failed to register the sync checkpoint\n

Can't dequeue from ism tx queue

Can't dequeue from event queue

Cannot dequeue from asm tx queue

Can't get mgmt port info from the kernel

Failed to locate Platform\n

PC Notify returned bad EPNAME - Wrong name (%s)\n

IPC Lookup failed for SARC Agent\n

IPC Lookup failed for SARC Agent\n

csm_platform_getself() returned NULL\n

invalid card in slot %d\n

unknown platform type %x\n

Failed to locate Platform\n

cdl_get_log() returns NULL pointer (cdl_test_req), POD data retrieval aborted

syscall(SYS_getparam, diag_mode, ...) failed.\n

syscall(SYS_getdiaginfo, 1, ...) failed.\n

syscall(SYS_getdiaginfo, 3, ...) failed.\n

syscall(SYS_getdiaginfo, 5, ...) failed.\n

syscall(SYS_getdiaginfo, 7, ...) failed.\n

syscall(SYS_getdiaginfo, 9, ...) failed.\n

1.31   EVNT_CSM_GEN_INTRNL1

Message Internal Error: %s [verbose param1=%d] [%s]
Description An internal error occurred in the CSM module.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 details of error
Arg #2 verbose param will help to diagnose the error
Arg #3 for internal use only
Replaces Thread Problem error %d\n

invalid slot %d\n

Invalid XCRP operation %ld

Unknown timer type (%d) expired

Thread Problem error %d\n

Error %d initializing ftimer

Error %d creating ftimer for link dampening

Invalid chassis type %d retrieved - revert to default SE800

1.32   EVNT_CSM_GEN_INTRNL2

Message Internal Error: %s [verbose param1=%s] [%s]
Description An internal error occurred in the CSM module.
Severity LOG_ERR
Action Enter the show tech-support command, save the output, and contact customer support.
Arg #1 details of error
Arg #2 verbose param will help to diagnose the error
Arg #3 for internal use only
Replaces trylock, skip:%s

dampening worker trylock, skip:%s

LCADDSLOT %d: %s

LCDELSLOT %d: %s

LCUPSLOT %d: %s

LCDOWNSLOT %d: %s

LCDEFAULTSLOT %d: %s

LCGETDEFAULTSLOT : %s

LCDEFAULTSLOT %d: %s

LCIPCTYPE %s %d: %s

Cound not open socket, %s\nl

could not create socket %s

octl fails %s", strerror(errno)

can't open socket to kernel: %s

ioctl get flags of %s failed: %s

ioctl set flags of %s failed: %s

1.33   EVNT_CSM_MEM_ALLOC

Message Error allocating %s for %s [%s]
Description The system failed to allocate resources in CSM operations. This message occurs if resource allocation fails or there is insufficient memory to allocate the resources.
Severity LOG_ERR
Action Check for low memory conditions by entering the show memory command. Save the command output and log files and contact customer support.
Arg #1 resource name
Arg #2 operation which requires the resource
Arg #3 for internal use only
Replaces Failed to allocate memory in CSM.

Error allocating ds1 structure for %s

Error allocating ds0 structure for %s

No memory: can't allocate buffer to enqueue to ism

unable to allocate memory for port download

no memory

platform_create_card, no memory

Can't allocate buffer to send card gen msg

Can't allocate memory for card

No memory for timer head, no timer actions

No memory for recv message

1.34   EVNT_CSM_MIC_INVALID

Message %s MIC %d type %s in slot %d
Description The MIC type in the specified slot is of an unsupported type.
Severity LOG_INFO
Action None. This is for information only.
Arg #1 error type i.e. invalid/unsupported
Arg #2 MIC id
Arg #3 MIC type
Arg #4 slot
Replaces Invalid MIC %d for slot %d

mismatch: MIC number %d %s inserted in slot %d

MIC %d type %s unsupported on slot %d

1.35   EVNT_CSM_PRTN_EXST

Message Partition %s on disk %d in slot %d does not exist [%s]
Description The partition does not exist in the specified disk.
Severity LOG_ERR
Action Verify the partition name in the output of the show sse partition command. Repeat the operation with the legitimate partition name.
Arg #1 partition name
Arg #2 disk number
Arg #3 slot
Arg #4 for internal use only